Penny Drop FAQs | API Developer Portal

1. What is client id & secret and their use case?

Ans: They are used to verify the identity of users or applications that request access to the system. They play a crucial role in ensuring that only authorized individuals or systems can interact with the API.

2. Is different validation keys or client id & client secret required for different product?

Ans: The client id & client secret should be unique for different products until and unless the user name will be changed.

3. Does UAT validation keys are diff. from production and who will provide them?

Ans: Yes, UAT validation keys are different from the production ones. But when the products will be on-boarded or live they may be different. And the production details will be provided by iServeU.

4. What are the diff. details that will be provided for production?

Ans: The product url, client id and client secret will be provided for production.

5. How callback feature can be enabled?/ What is the callback receive time from iServeU after a transaction is completed?

Ans: For the callback feature to be enabled, you need to prepare a webhook API and share the URL with iServeU to get it configured. Once it is configured, you will receive callback for all the transactions. The format to configure the webhook API at your end is mentioned in the documentation of each product.

6. Why I should use Penny drop API?

Ans: The PennyDrop API is used in iServeU to facilitate seamless and secure financial transactions. The reasons like identity verification, bank account verification, seamless integration etc.

7. Is it mandatory to use Penny drop API, before initiating a transaction?

Ans: No, this is not mandatory. But it is suggested to use Penny Drop API before doing transaction to check the beneficiary.

8. Can I use Penniless Beneficiary Verification method with iServeU's Penny drop API?

Ans: Yes. You can use Penniless Beneficiary Verification method with iServeU's Penny drop API.

9. Can I pass the master IFSC code for doing Beneficiary Verification using Pennydrop API?

Ans: Yes. I can pass the master IFSC code for doing Beneficiary Verification using Penny drop API. But it varies upon different banks. Some banks don’t allow to pass the master IFSC code for doing Beneficiary Verification using Penny drop API.

10. How do I get access to the UAT Penny Drop API?

Ans: To get access to the UAT Penny Drop API use their developer portal.

11. What are the prerequisites for using the Penny Drop API?

Ans: The only prerequisites to use the Penny Drop API are client credentials, for the UAT environment you get the credentials from the developer portal email.

12. Is there a sandbox environment for testing?

Ans: Yes, there is a sandbox environment available for testing the Penny Drop API. This allows you to simulate transactions and test your integration before going live.

13. How do I authenticate API requests?

Ans: API requests are authenticated using API keys, which are included in the request headers. This ensures secure communication between your application and the Penny Drop API.