Detailed Sender Registration Error Codes
| Error Codes | Error Description | Possible Cause | Recommended Action |
| 99 | Mobile Verification Failed. Exceeded Maximum retries. | User exceeded the allowed attempts for mobile verification. | Advise the user to wait for 24 hours before retrying or manually reset retry count by raising a request to the bank. |
| 300 | Biometric data did not match | Incorrect or mismatched biometric data provided during verification. | Ask user to retry with the correct biometric data. |
| 11 | Aadhaar details already exist with the Bank | User's Aadhaar details are already registered with another account. | Confirm Aadhaar ownership and contact the bank for clarification. |
| 563 | Duplicate request | The same authentication request was re-sent by the AUA without modification. | Ensure unique requests are sent one at a time for verification. |
| 810 | Missing biometric data or Aadhaar not updated as per UIDAI standards | Required biometric data was not provided, or the Aadhaar card information does not meet current UIDAI standards. | Advise the user to update Aadhaar details with UIDAI and retry verification. |
| 330 | Biometric is locked by Aadhaar Holder | The Aadhaar holder has locked their biometric data for additional security. | Advise the user to unlock their biometric data via UIDAI and retry the verification. |
| 99 | Existing DMT Customer | The user is already registered as a DMT customer at the bank's end, leading to duplicate entries or attempts to re-register. | The User is already a registered DMT Customer for the Bank |
| 07 | MicroServices are not responding | The bank-end microservices handling the verification request are down or experiencing high latency. Network connectivity issues between the system and the microservices. The request might be timing out due to load on the system. | Wait for a few minutes and attempt the request again. Ensure your internet is stable and working properly. If using a mobile or web app, clear the cache and restart. If the issue persists, reach out for further assistance. |
| 07 | JME Server Not Responding | The Bank-end JME (Java Messaging Engine) server, which is responsible for processing Aadhaar verification requests, is down or unreachable. Firewall or network issues preventing communication with the JME server. The server is overloaded or experiencing performance degradation. | The issue may be temporary, so retrying later may help. Look for any notifications regarding system downtime. If repeated failures occur, escalate to customer support. |
| 08 | Database Error | Database Errors at the bank's end due to Database connection issues, such as timeouts or connection pool exhaustion else Corrupt or missing data in the database related to Aadhaar verification. | The issue may be temporary and related to database downtime. Double-check the provided Aadhaar number. If the problem persists, report it for further investigation. |
| 06 | Internal Server Issue | Unhandled exceptions in the application. Configuration issues in the backend services. Temporary service downtime or maintenance. | Close and reopen the app or website else Update if necessary. The issue may be due to temporary maintenance. If it keeps happening, contact customer support with error details. |
| 05 | Invalid user input | UIDAI Verification declined | Advise the user to wait for a few hours before retrying. |
| 996 | Aadhaar Cancelled | Aadhaar Cancelled ( Aadhaar is not in authenticable status ) | False Aadhaar |
| 30 | ERR: Format Error/td> | Wrong Aadhaar Format | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 100 | UID Verification Failed | Personal information and demographic data did not match. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 200 | UID Verification Failed | Personal address demographic data did not match. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 300 | UID Verification Failed | Biometric data did not match. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 310 | UID Verification Failed | Duplicate fingers are used. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 311 | UID Verification Failed | Duplicate Irises used. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 312 | UID Verification Failed | FMR and FIR cannot be used in the same transaction. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 313 | UID Verification Failed | Single FIR record contains more than one finger. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 314 | UID Verification Failed | Number of FMR/FIR should not exceed 10. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 315 | UID Verification Failed | Number of IIR should not exceed 2. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 316 | UID Verification Failed | Number of FID should not exceed 1. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 330 | UID Verification Failed | Biometrics locked by Aadhaar holder. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 400 | UID Verification Failed | Invalid OTP value. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 500 | UID Verification Failed | Invalid encryption of session key. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 501 | UID Verification Failed | Invalid certificate identifier in "ci" attribute of "Skey". | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 504 | UID Verification Failed | Session key re-initiation required due to expiry or key out of sync. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 530 | UID Verification Failed | Invalid authenticator code. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 540 | UID Verification Failed | Invalid Auth XML version. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 541 | UID Verification Failed | Invalid PID XML version. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 542 | UID Verification Failed | AUA is not authorized for ASA. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 543 | UID Verification Failed | Sub-AUA is not associated with "AUA". | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 553 | UID Verification Failed | Registered devices are currently not supported. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 560 | UID Verification Failed | DP Master Certificate has expired. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 563 | UID Verification Failed | Duplicate request (exact authentication request re-sent). | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 565 | UID Verification Failed | AUA license has expired. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 569 | UID Verification Failed | Digital signature verification failed. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 570 | UID Verification Failed | Invalid key info in a digital signature. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 580 | UID Verification Failed | PIN usage is not allowed as per license. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 800 | UID Verification Failed | Invalid biometric data. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 810 | UID Verification Failed | Missing biometric data as specified in "Uses". | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 995 | UID Verification Failed | Aadhaar suspended by competent authority. | Aadhaar is not valid for authentication. |
| 996 | UID Verification Failed | Aadhaar cancelled. | Aadhaar is not valid for authentication. |
| 997 | UID Verification Failed | Aadhaar suspended. | Aadhaar is not valid for authentication. |
| 998 | UID Verification Failed | Invalid Aadhaar Number. | Aadhaar is not valid for authentication. |
| 999 | UID Verification Failed | Unknown error. | Advise user to update Aadhaar details with UIDAI and retry verification. |
| 996 | Aadhaar Cancelled | Aadhaar is not in authenticable status. | Aadhaar is not valid for authentication. |
| 30 | ERR: Format Error | Wrong Aadhaar format provided. | Advise user to update Aadhaar details with UIDAI and retry verification. |
