FAQs | API Developer Portal

1. How do I authenticate my requests to the API?

Ans: Authentication methods can vary. It's common to use API keys or OAuth tokens. For encrypted version header_secrets and pass_key will be used for authentication. For non-encrypted version client_id and client_secret will be used for authentication.

2. Are there any rate limits for the API?

Ans: Rate limits define the number of API requests allowed within a specific timeframe. We don't have any rate limits for the APIs.

3. What should I do if I encounter an error while using the API?

Ans: Errors can result from various issues such as invalid input, authentication failures, or server problems. Ensure your requests are correctly formatted and authenticated. For persistent issues, consider reaching out to iServeU's support team.

4. How frequently is the data updated in the API?

Ans: The update frequency can impact the accuracy of the information retrieved.

5. Is there a sandbox environment available for testing?

Ans: Yes, there is sandbox environment available.

6. What happens if the consent based aadhaar verification fails? What are the common reasons for failure, and how can they be addressed?

Ans: This is mentioned in the API document failure cases. Kindly refer to that.

7. Can the API be used for e-KYC (Electronic Know Your Customer) purposes?

Ans: No, this cannot be used for e-KYC purposes. It is an alternative method to verify the customer's Aadhaar details using an OTP received by the customer. This process is commonly referred to as consent-based Aadhaar verification.